Booking Terms & Conditions

• Bookings are non-refundable.
• Play sessions are 1 hour & 30 minutes.
• Customers are to arrive at the time of booking.
• We politely ask that all guests have left by the end time of their allocated session time for the arrival of the next play session.
• Parental supervison is required at all times.
• Please adhere to the children’s play area rules of play. This is displayed on the play frame.
• After school club is online bookings only and token can only be used on the day of purchase. No cash alternative or substitutes. Hot meal is from kids menu and items are subject to availability.
• Events at Monkey Maze are subject to terms and conditions.
• Party booking extras are subject to availability.